ISO update 2020
Excellent customer service has always been our goal, and such excellence requires providing superior quality. Our customers stay with us for a very long time – some have been with us for decades. They know to expect flexible service at reliable quality.
Expanded Quality Certification
We just (June 2020) achieved recertification of our quality management system to ISO 9001:2015 and added a new certification of our translation services to ISO 17100:2015.
Our certifications prove that we take quality seriously. We invest a lot of time into achieving and maintaining these stamps of approval.
A quality management system certified to ISO 9001:2015 shows you that we
- follow standardized processes to fulfill your orders
- monitor and assess our own performance and
- strive to continuously improve to better serve you.
And because our translation services comply with ISO 17100:2015, you can expect that
- our translators/editors/proofreaders have industry-standard qualifications
- we follow the 4-eye principle to guarantee great translations.